Reviews

Our 19 year old Carrier furnace died on February 24, 2025. The heat exchanger and gas valve were not functioning. We wanted another Carrier 96% efficent gas furnace for rplacement. I looked up Carrier authorized dealer/installers and found Ultimate Aire Systems near our home with 56 out of 56 best #5 reviews. Called and set appoitnment for Dave to assess our sitution. Dave knew his heating and furnance business to the 'max'. He said Ultimate could secure the furnace I needed as it was available at the Carrier warehouse. We discussed the 19 year old Cariier AC/Condenser/Coil and as I was replacing the furnace, we decided to replace the AC system with another 4-ton 16 SEER unit. The following day I received a comprehensive proposal via e-mail and my wife and I agreed to move forward. On February 27th Jefrrey Clapp, president and owner, of Ultimate, arrived to oversee the removals and installation of the old furnance and AC systems. The addition of the Ecobee premier smart thermostat was great to see digital operation versus old world analog. Jeff, Dave, Doug, Dennis, Felix and other performed to perfection and by 4 PM my heat was back up. The smart thermosat tutorial from Dave was easy for these old timers to understand and operate. Sharon in billing mailed us a "Paid in Full" a few days later. Controller Roaseanne mailed us the rebate forms soon after the installation. As committed, the new AC outdoor cover was delivered to our home by their rep. We are totally delighted by this excellent and professional service from Ultimate. the nicest folks to do business with. Larry N E 03/12/2025

From start to finish, their team was professional, knowledgeable, and genuinely cared about delivering top-notch service. They responded promptly to my inquiry and scheduled an appointment that fit my schedule. The technicians arrived on time, were courteous, and took the time to explain the issue with my system in a way I could easily understand. They worked efficiently and made sure everything was running perfectly before leaving. I also appreciated how clean they left the workspace with no mess left behind! Their pricing was fair, and the quality of their work exceeded my expectations. It’s clear they prioritize customer satisfaction. I highly recommend Ultimate Aire to anyone in need of HVAC services you won’t be disappointed!

We have been using Ultimate Aire for a very long time, they are amazing! Dennis is the service technician who comes to the house and he couldn’t be better! Prompt, courteous and so accommodating. The company always responds quickly and their service and advice is always excellent. I couldn’t recommend them more.

Dennis is the absolute best!!! He is so responsible kind and literally like a friend when it comes. I trust him so much!

Dennis has provided outstanding service for years and Mike has become a strong addition to the team.

Excellent job with seasonal boiler maintenance by Mike & Dave. The company also installed my air conditioning system earlier this year. Great reviews are well deserved.

Have been using Ultimate Aire Systems for years. They previously installed central air in our 110+ year old home and annually perform scheduled maintenance. We just used them for the first time for annual boiler maintenance. Mike and Dave were great. Started asking about any issues we were experiencing with our heating system and went to work. We leverage the benefits of their annual support service now for both systems.

Dave and Mike did a great job servicing the HVAC, they were fast, professional and went above and beyond!

Dennis just left. As always such a professional visit. He is pleasant efficient and answers all my questions. I always feel better after the system has been checked.

Been a customer for 22 years. Replaced carrier a/c with heat pump installed by Pete and Doug 10/31/2024, operational 11/1 with no issues. Dave, maintenance guy and Roseanne pre-sales are great! Highly recommend Ultimate Aire.

Been a customer for 22 years and always been satisfied. Pete and Doug replaced my upstairs a/c t10/31/2024 with a heat pump, 2-ton infinity series green speed 2-stage 24.0 seer energy efficiency with one issue, a defective thermostat that was replaced next day. Have hot water boiler baseboard heat that works when outside temp is

Ultimate Aire Systems just installed a Ductless Mini Split Unit in our home and they did a Great job. From start to finish they were very professional and you can tell the installers really cared about their quality of work .The sales person and office worked hard to find rebates that we qualified for which helped save us a substantial amount of dollars. Would highly recommend them.

Ultimate Aire installed our HVAC systems in 2015. We have had bi-annual maintenance contracts on both units since then. The office staff is very efficient at scheduling and Dennis, the HVAC technician, is really a pleasure to work with. He is reliable, polite, knowledgeable and very efficient. I would definitely recommend them.

Outstanding customer service! Dennis came to help out with our AC unit. He is very knowledgeable, informative, and patient. Extremely thorough work. Excellent communication. Keep up the great work. We will be using Ultimate Aire Systems for our heating and AC units moving forward.

Dennis came out to service my Heating and AC unit Very polite, explained everything...an overall excellent experience Highly recommend

Dennis came out for a yearly maintenance visit and provided great service. We have been customers of Ultimate Aire for many years.

Ultimate Aire installed our HVAC systems 22 years ago, and we've had them do annual spring and fall service ever since. Both systems are still going strong. The last several years we've had Dennis servicing our systems and he does a great job. On the very few occasions we've had issues, they've been right over and fixed things right away.

Dennis at ultimate Aire was prompt, professional and very thorough servicing our Heating/air conditioning system. I would recommend him and this company for all the maintenance needed on HIVAC systems.

We have worked with Jeff and his team for almost 20 years. They are all great, especially Dennis when he comes for our maintenance service

Been a customer for 22 years and always been satisfied. Roseanne for pre-sales is smart, knowledgeable about Carrier products and responsive. David as installer and maintenance guy is great. Pete and Doug upgraded my a/c t8/12/2024 to a heat pump, 3-ton infinity series green speed 2-stage 24.0 seer energy efficiency with extremely quiet performance with no issues. Have hot air furnace heat that automatically works when outside temp is

Ultimate Aire has been a pleasure to work with and I can't recommend them enough. Recently they performed a scheduled yearly maintenance on our family's central A/C. Dave did a great job (as always) with his inspection and cleaning of the system. He was on-time, thorough, and easy to work with-- exactly the experience we've come to expect from Ultimate Aire after working with them over the years!

You can’t go wrong with Ultimate Aire Systems. Honest advice, fair price, and fast and effective work. Dennis is a great guy who really knows what he is doing. He took care of my A/C maintenance and I am looking forward to seeing him again to service the heating system.

My water pump had gone bad, and as a result, it was causing a strange sound whenever my air conditioner was on. I was also concerned because one of my condensers outside was not well secured on the ground. Dennis Arsenault who is one of the technicians came to replace the water pump. I also informed him of my concern about the condenser. He was very polite and very thorough. He was also very thoughtful in covering his shoe before he entered the house. He took the time to see that everything was working well before he left. He found out what was causing the condenser to be unsteady. He not only corrected the problem, but went over and beyond to make sure that it would remain secure.He made sure that I was was satisfied, and took the time to explain everything to me. I was happy to receive such outstanding service. This was really a good experience for me, and I am writing this review with pleasure. I wish it was possible to give him more than five stars.

Amazing company to work with! Besides the workmanship being top-notch, the people are wonderful to work with.. When the inspectors came to inspect the finished job, they both said the job was done great, they know the company and they’ve never had an issue with them. I highly highly recommend using them. And besides the wonderful people and the great work, they also had the best price!

We recently hired Ultimate Aire Systems to install central AC in our home and we were extremely happy with the job they did. The project started on time and the crew was knowledgeable, professsional, courteous, and they did a great cleanup. Jeff, the owner, was extremely helpful throughout the entire process. We trust that he was not overselling us on anything and we really feel he had our best interest in mind. We highly recommend them.