Reviews
At Ultimate Aire Systems we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 82 Reviews
George B
11/16/2024
Located in Wayne
11/16/2024
Located in Wayne
Been a customer for 22 years and always been satisfied. Pete and Doug replaced my upstairs a/c t10/31/2024 with a heat pump, 2-ton infinity series green speed 2-stage 24.0 seer energy efficiency with one issue, a defective thermostat that was replaced next day. Have hot water boiler baseboard heat that works when outside temp is
Service: New System Installation
Dominick Pallottie
11/14/2024
11/14/2024
Ultimate Aire Systems just installed a Ductless Mini Split Unit in our home and they did a Great job. From start to finish they were very professional and you can tell the installers really cared about their quality of work .The sales person and office worked hard to find rebates that we qualified for which helped save us a substantial amount of dollars. Would highly recommend them.
Janet R
11/12/2024
11/12/2024
Ultimate Aire installed our HVAC systems in 2015. We have had bi-annual maintenance contracts on both units since then. The office staff is very efficient at scheduling and Dennis, the HVAC technician, is really a pleasure to work with. He is reliable, polite, knowledgeable and very efficient. I would definitely recommend them.
Arun Sundaram
11/11/2024
11/11/2024
Outstanding customer service! Dennis came to help out with our AC unit. He is very knowledgeable, informative, and patient. Extremely thorough work. Excellent communication. Keep up the great work. We will be using Ultimate Aire Systems for our heating and AC units moving forward.
Randy MacBlane
10/28/2024
10/28/2024
Ultimate Aire installed our HVAC systems 22 years ago, and we've had them do annual spring and fall service ever since. Both systems are still going strong. The last several years we've had Dennis servicing our systems and he does a great job. On the very few occasions we've had issues, they've been right over and fixed things right away.
George Balinski
10/19/2024
Located in Wayne
10/19/2024
Located in Wayne
Been a customer for 22 years and always been satisfied. Roseanne for pre-sales is smart, knowledgeable about Carrier products and responsive. David as installer and maintenance guy is great. Pete and Doug upgraded my a/c t8/12/2024 to a heat pump, 3-ton infinity series green speed 2-stage 24.0 seer energy efficiency with extremely quiet performance with no issues. Have hot air furnace heat that automatically works when outside temp is
Service: New System Installation
Rena R. I.
09/16/2024
09/16/2024
Ultimate Aire has been a pleasure to work with and I can't recommend them enough. Recently they performed a scheduled yearly maintenance on our family's central A/C. Dave did a great job (as always) with his inspection and cleaning of the system. He was on-time, thorough, and easy to work with-- exactly the experience we've come to expect from Ultimate Aire after working with them over the years!
Beverley Taitt
08/26/2024
08/26/2024
My water pump had gone bad, and as a result, it was causing a strange sound whenever my air conditioner was on. I was also concerned because one of my condensers outside was not well secured on the ground. Dennis Arsenault who is one of the technicians came to replace the water pump. I also informed him of my concern about the condenser. He was very polite and very thorough. He was also very thoughtful in covering his shoe before he entered the house. He took the time to see that everything was working well before he left. He found out what was causing the condenser to be unsteady. He not only corrected the problem, but went over and beyond to make sure that it would remain secure.He made sure that I was was satisfied, and took the time to explain everything to me. I was happy to receive such outstanding service. This was really a good experience for me, and I am writing this review with pleasure. I wish it was possible to give him more than five stars.
Robyn Moretti-Soranno
07/30/2024
07/30/2024
Amazing company to work with! Besides the workmanship being top-notch, the people are wonderful to work with.. When the inspectors came to inspect the finished job, they both said the job was done great, they know the company and they’ve never had an issue with them. I highly highly recommend using them. And besides the wonderful people and the great work, they also had the best price!
Marian Rayman
04/29/2024
04/29/2024
We recently hired Ultimate Aire Systems to install central AC in our home and we were extremely happy with the job they did. The project started on time and the crew was knowledgeable, professsional, courteous, and they did a great cleanup. Jeff, the owner, was extremely helpful throughout the entire process. We trust that he was not overselling us on anything and we really feel he had our best interest in mind. We highly recommend them.
J. Colombo
01/22/2024
01/22/2024
I called Ultimate after calling another company and having the tech seem unsure what the problem was.
When I spoke to ultimate, they sent Dennis who was very knowledgeable about the carrier system we had. He looked at things the previous tech didn’t seem to think of. He understood what was wrong with my furnace. After returning the next day, I got a quote to replace the system that was almost HALF what the previous company quoted.
The whole team came out (on a Saturday!) to get the new system in place. They were very courteous and professional. I am very glad I called them.
Many thanks to Dennis, David, Jeff, and Rose.
Sergey Shevchuk
09/15/2023
09/15/2023
I would give Ultimate Systems a nickname “Holy AC business”. They put interests of the client ahead of making quick buck and overcharging while recognizing that customer is in the jam. Top level professionals with unparalleled integrity and commitment to deliver the highest value and satisfaction to the customer. We were blessed with choosing Ultimate Air in 1996, for our first project. That Carrier unit is still working fine. Now we are working with them on options to replace the second unit.
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